Return policy

We want you to be satisfied with your purchase. If you need to return an item after your purchase, please follow the return policy below:

Return Conditions

1. Return Period: You can request a return within 30 days of receiving your item.
2. Item Condition: Returned items must be unused, unwashed, and in their original packaging with tags attached.
3. Special Cases: If there is a quality issue or you received the wrong item, please contact us within 7 days of receipt.

Return Process

1. Request a Return: Please submit your return request through our customer service email or online chat, providing your order number and reason for the return.
2. Receive Return Authorization: We will provide you with return authorization information and the return address.
3. Ship Back the Item: Please package the item securely and send it back to the specified address. Keep the shipping receipt for tracking purposes.
4. Refund Processing: Once we receive the returned item and confirm it meets the return conditions, your refund will be processed within 7 business days and returned to the original payment method.

Important Notes

• Return shipping costs are the responsibility of the customer unless the return is due to a quality issue or an incorrect item received.
• Special discount items and personalized custom items are not eligible for return.

If you have any questions or need further assistance, please feel free to contact our customer service team.

Thank you for choosing our website, and we look forward to providing you with more quality products!